Orange Clove Knowledge Base
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Order Issues
Order Issues
Payment, Promos & Gift Vouchers
FAQs
Delivery
General Enquiries
Cancellations & Refunds
Festive
Christmas Catering
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Orange Clove Knowledge Base
Order Issues
Order Issues
Payment, Promos & Gift Vouchers
FAQs
Delivery
General Enquiries
Cancellations & Refunds
Festive
Christmas Catering
Order Issues
Why is there a 10% service charge on my order with setup?
Why is there a 5% Service Fee on my Mini Buffet/Bento order?
How do I know if my online order went through?
Is there a minimum order amount?
Do you accept last minute orders?
I am experiencing problems with my account. How do I resolve it?
I made an order and need to update it now. How do I go about it?
Where can I choose my preferred delivery timeslot?
How do I select the payment to be billed/invoiced to my company instead of making the payment online (via Credit Card or PayNow)?
I would like to order 2 different types of Bento sets to be delivered together. How do I do so?
I would like to order for a corporate event, but it shows my personal details in the online order I placed (instead of the company's details), how do I change it?